Terms & Conditions

1. Introduction

Welcome to Suono Italiano. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.

Suono Italiano is operated by ULURU SKY TRADING PTY LTD (ABN: 43 694 530 820, ACN: 694 530 820), an Australian proprietary company registered in New South Wales.

2. Company Information

3. Products and Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable. We reserve the right to change prices at any time without prior notice.

While we make every effort to ensure product descriptions and images are accurate, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

Product availability is subject to change without notice. We reserve the right to limit quantities or refuse orders at our discretion.

4. Orders and Payment

By placing an order through our website, you are making an offer to purchase products. All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

We accept payment via Visa, Mastercard, American Express, and PayPal. Payment must be received in full before goods are dispatched. All transactions are processed securely through our payment gateway.

You warrant that the payment details you provide are valid and that you are authorised to use the payment method.

5. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Under the Australian Consumer Law, consumers have automatic rights known as "consumer guarantees". These include guarantees that goods will:

• Be of acceptable quality
• Be fit for any disclosed purpose
• Match their description
• Match any sample or demonstration model
• Come with full title and ownership
• Not carry any hidden debts or extra charges
• Come with undisturbed possession
• Meet any express warranties made by the manufacturer or seller
• Have spare parts and repair facilities reasonably available for a reasonable time

Nothing in these terms and conditions is intended to limit or exclude any rights you may have under the Competition and Consumer Act 2010 (Cth) or any other applicable Australian consumer protection legislation.

6. Warranty

All products sold by Suono Italiano carry the manufacturer's warranty as specified in the product documentation. Warranty periods vary by manufacturer and product type. Please refer to the specific product warranty information provided with your purchase.

Warranty claims must be made by contacting our customer service team. We will assess each claim in accordance with the manufacturer's warranty terms and Australian Consumer Law.

Warranty does not cover damage caused by misuse, accident, modification, improper installation, or normal wear and tear.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of ULURU SKY TRADING PTY LTD or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, ULURU SKY TRADING PTY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to these terms or your use of our website shall not exceed the amount paid by you for the relevant product or service. This limitation does not apply to liability that cannot be excluded under Australian Consumer Law.

9. Indemnification

You agree to defend, indemnify, and hold harmless ULURU SKY TRADING PTY LTD, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising from or related to these terms or your use of our website.

11. Dispute Resolution

If you have a complaint or dispute, please contact us first to attempt to resolve the issue. We are committed to resolving complaints fairly and promptly.

If we are unable to resolve your complaint, you may refer the matter to the relevant consumer protection agency in your state or territory, such as NSW Fair Trading, or seek independent legal advice.

12. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: